Stop an inactive website from sending auto-updates to Client Site
Problem Sometimes a client leaves our service before we can deactivate our plugin “RWP: Updates Reporting” and so it keeps sending all auto-updates to the Client Site, essentially spamming it for eternity. Pre-requisite: This guide is only for outdated versions of our plugin RWP: Updates Reporting prior to 2.4 (or older plugin FU: Updates Reporting). Use this guide for RWP: Updates…
Cancellation of services
There is an Asana template titled “Cancellation” with all tasks and links to properly cancel services for a client. Here’s how to get the Asana template into tasks for the website being cancelled: Done.
Clients with Multiple Websites and How Add-on Pricing Works
Some clients have multiple websites and the subscription product pricing in Stripe may have a quantity higher than 1 for an Add-on plan, or have multiple different subscriptions with only 1 that is full price. Which site is full price and which are “Add-on” pricing can change based on the quantity of websites on plans….