Purchasing support blocks can save money. By purchasing a block of support hours, you can get the hours at a lower hourly fee. And these hours never expire, until you leave us as a client. If you have multiple websites with us and one cancels, you can transfer any unused support purchased to an active…
To add an additional website plan, simply go to clients.radiatewp.com and log into your client portal. If you do not remember your password, simply click “forgot password” and enter your email address and go through the reset password procedure. Once you log in, go to “Client Portal” and then click “Add Website”.
RadiateWP uses a service by Termageddon to manage all of our privacy policies, terms of service, and legal website documents. This service not only provides the policy based on an exhaustive interview form, but it also provides ongoing monitoring of new laws and required changes needed for the policy statements. To sign up through RadiateWP,…
One of the benefits of the RadiateWP Pro and Premium management plans is that we offer certain premium plugins and themes at no cost to you, our client. We have a developer license for the following items and as long as you are a client of RadiateWP, you are able to use our license for these…
To accept Tap to Pay payments in-person via credit/debit cards and devices (phones/watches) using Apple Pay or Google Pay directly into your Stripe account, you can use the Stripe Dashboard app and follow these steps: *If this is your 1st time attempting Tap to Pay, you may be asked to link your Apple ID or Google Account to…
We care about the safety and integrity of your logins because these user names and passwords are sensitive information that should be carefully guarded. That is why we do not want you to send them to us in an email. We recommend the following options:
Click here for an in-depth look at the services we provide and the service agreement.
To update your credit card on file, simply go to clients.radiatewp.com and log into your client portal. If you do not remember your password, simply click “forgot password” and enter your email address and go through the reset password procedure. Once you log in, go to “Client Portal” and then click “Update Credit Card”.