Get and/or Add Update CC link on Client Site
Tutorial Video
Changing WP password with phpMyadmin
3. Look for the user table and click on it. 4. We are going to use “wpengine” user as an example. Now click on “Edit.” 5. The next step is deleting the “user_pass” field and type in a new password. You can use a password generator (In my case I use “password factory”). 6. Logging out…
Add Client User Accounts on WPEngine Dashboard
Certain functions for websites can only be done by someone with a user account on the WPEngine Dashboard. (my.wpengine.com). For example, you can purge cache, do redirects at the domain level and set up SFTP user accounts. The most common need for our clients is to access the dashboard to set up an SFTP user account….
Check Service Gmail Account
Service Gmail Emails Note: passwords in 1Password vault Video tutorial for cleaning it up once in Help Scout Note: make sure to uncheck Inbox Note: make sure to uncheck Inbox
Copying Task Projects in Asana
Summary:When we have a site that is Upgrading, Downgrading, or Cancelling their plan with us:
Setup Private Pages on Website
There are a couple of ways to do this. If you want each person to have their own login user name and password, then we need to add a membership plugin and turn your site into a membership site. The cost of this depends on the functionality that you need for this. For example, do…
Saving Old Site for reference
1. Download backup and save in Amazon S3 folder/bucket called RWP Site Archives. 2. Then we stage the old site prior to the migration of the new site. 3. On staging, do a WPE backup and name the backup, “This is the old site”. 4. Put a dashboard note on how to link to the…
Generating Client Monthly Reports on the Client Site
Monthly Reports typically go out on the 5th of the month. Many parts are automated, and using keyboard shortcuts allows for sending these most quickly, the process is as follows: 9/5/24: Video below explains an update to the process of sending reports from 10/2/20. While the process described is still relevant, the explanations and examples are…
Brief training on Meet Edgar social media scheduling tool
We currently use the Meet Edgar tool for scheduling and automating social media posts for RadiateWP. Here’s a few videos that give a quick overview on how we use the tool: pw: radiatewp
WordPress Security Plugins, 2FA (2-factor authentication), and RadiateWP
Many clients come to our service with security plugins (like Wordfence, WP Security, iThemes security, etc). Sometimes they have 2FA (2-factor authentication) enabled. At RadiateWP, once we move the websites to our hosting provider, WP Engine, we often disable and remove those plugins. Here’s why: Most of the clients are coming from a non-managed hosting…