Our Client management system has a series of “white papers” or educational documents that are “client bonuses” to assist the client. ie. Management client decides they want to add a newsletter Opt-in. We send them the white paper called, “Anatomy of an Opt-in” and encourage them to read this thoroughly as we prepare to do…
When creating a new proposal, we need a proposal number to reference for project documents such as the design approval, change order, and final website approval form. To create the number for the proposal, use the following formula: last two digits of the year, hyphen, two-digit month and two-digit number of the proposal for that…
It is important to track and monitor time spent when building new website projects. Here is a tutorial on how to track and monitor the time on website projects.
Forwarding Google Search Emails We often get emails to the [email protected] email address from Google Search Console. They contain error messages that should be checked out for sites. Below is the process for handling these. Multiple Emails to the same client (Merge the tickets into one before sending)
Fluent Booking functions like Calendly. Here are the instructions for setting up Fluent Booking. Important Prerequisites: 1. The person must already have a WordPress user account. It can be a contributor-level access. 2. The email associated must be a Radiatewp.com email. 3. A radiatewp.com email address can easily be attained with an alias using the…
We use an RWP starter site when we begin a new site build. This site can be accessed here on WPEngine.
Video Tutorial
We track all of the site audits that we complete and keep these records so that we can advertise our audits and recommendations. 1. When you are assigned a website audit stats to enter, you will get a card assigned to you in Fluent Boards. The card will contain the URL of the website, the…
New Process – Launched 6/24/24 Annual Site Audits Each client on the higher two plans receives an Annual Site Audit annually. The site audit will now be broken up into two parts. Part 1 of the site audit will primarily be a quick audit with automated checks. They will receive a report with the scorecard…